A “round table” about forwarding activities legal support and legal protection of company’s and its partners’ behoofs has been held in TELS.
New instruction of contractors permit-to-work has been developed in TELS to improve cargo safekeeping activities.
Circular table on risk management issues has been held at TELS Corporate Training Center.
TELS transport department has obtained 3 new couplings in accordance with yearly plan of truck fleet replenishment:truck tractor DAF FT XF105.460 with curtainsider semitrailors KRONE Typ SD available for prompt loading from 3 sides and from the top.
Motor transport department TELS – TELS CARGO has obtained next (4th in 2012) batch of new trucks on 19th of July – 5 couplings of truck tractor MAN TGX 18.400 and tilt semitrailer Koegel SN24.
On 20th of June 2012 TELS own truck fleet has been replenished with new trucks for already 3rd time during the year. Three new truck tractors DAF FT XF105.460 in coupling with semitrailers SCHMITZ SCS 24/L (curtain sides and roof enable prompt loading from 3 sides and from the top) shortly will take on first loads from our Customers.
TELS analytics sector has summarized “The Monitoring of Customers’ Satisfaction – 2012” outcome. This investigation takes place annually with the help of generally acknowledged world method SERQUAL which let define with a high degree of objectivity how our Customers evaluate the company and its service from the point of view of the main characteristics of quality.
On 13th of June 2012 TELS truck fleet has been increased by 6 couplings consisting of truck tractor MAN TGX 18.400 and tilt semitrailer Koegel SN24.
TELS group of companies has made a partner agreement with a consolidation warehouse in Forst, Germany, to improve cargo consolidation functions and optimize logistic patterns of package cargo delivery in the EU – CIS direction in May 2012. A new warehouse has large areas (two storehouses of 2,5 thousand square km), it is modernly equipped and has automated stocktaking, storage and cargoes movement systems.
During April and May 2012 there was a training for TELS’ carriers contract work with TELS Key Customers.
Since 5/2/2012 there will be changes in international transportation standards on the territory of Russian Federation. These changes refer to control tightening of cargo transportation conditions from EU by international companies. Fines for regulatory system violation are expected to grow considerably.
The year of 2011 became successful enough for TELS transport enterprise – TELS Cargo LLC
Personnel qualification is one of basic success components of cargo transportation activities. Continuous training and qualification growth of its employees enable TELS firm development and growth of services volume in any economic conditions.
In January 2012 TELS group of companies has obtained insurance policy from insurance company Brit Insurance (which is a member of large insurance company Lloyd’s, UK syndicate)
Our partners – transport companies – highly appreciate TELS services quality and competitiveness of cooperation terms. That are results received during regular monitoring of partners’ satisfaction and loyalty in November-December 2011